• Provides leadership and direction for technical staff, desk officers and field support staff, setting an effective agenda and ensuring performance goals are set and met.


  • Interprets purposes of Unit programs, objectives and policies to stakeholders.


  • Participates in the development of policies and procedures required for the improvement or modification of existing unit programs and the implementation of new programs.


  • Coordinates the activities of the ITN/HW Unit.


  • Network Planning, Design & Administration.


  • Liaises with the Director on Bandwidth acquisition and deployment.


  • Oversees and ensures proper acquisition, usage and function of University’s equipment.


  • Coordinates and maintains University’s information security.
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  • Reports to the Director of the IT Unit.


  • Other duties as directed by the Director.